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Bleetforce NPO Privacy Statement

​​This is the Privacy Statement of Bleetforce NPO. To serve you well and to perform our work as efficiently and effectively as possible, Bleetforce NPO processes your personal data.

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Bleetforce NPO considers the careful handling of your personal data to be of great importance. Your personal data is carefully processed and secured by us. You can count on your data being safe with Bleetforce NPO, and that we comply with the applicable legal regulations.

 

Why does Bleetforce NPO have a Privacy Statement?

In this Privacy Statement, we have outlined how we handle your personal data. You can read in this Privacy Statement which personal data we process, for what purposes, who can view your data, how we store your data, to whom we pass on your data, and what influence you can exert on this yourself. Your interests come first with us!

 

What is personal data?

Personal data refers to all information that can be traced back to a natural person, which is you. Examples of personal data include your name, address, date of birth, phone number, email address, and biometric data. We obtain such information from you when you fill out a form, send a letter or email, or call us. You also provide us with personal data when you visit the Bleetforce NPO website, for example, in the form of an IP address or a cookie.

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When your personal data is shared with Bleetforce NPO by yourself or by a third party, we process it. The term 'processing' is broad and includes, among other things, collecting, storing, consulting, deleting, using, and providing data to third parties.

 

What does this Privacy Statement apply to?

This Privacy Statement applies to all personal data that Bleetforce NPO processes about you (in whole or in part by automated means) as part of its services.

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Whose personal data does Bleetforce NPO process?

We may process personal data from all persons with whom we have contact, or who visit the Bleetforce NPO website. This includes, among others, customers of Bleetforce NPO. We also process personal data of contact persons of corporate customers, suppliers, or business partners of Bleetforce NPO.

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Important: If, as an organization or company, you provide us with personal data of your employees, you are legally required to inform your employees about this. You can provide them with this Privacy Statement. This way, they will know exactly how Bleetforce NPO handles their personal data.

Who is responsible for processing your personal data?

The responsible party for processing your personal data is Bleetforce NPO, located at Goorweg 35, 2221 Heist-op-den-Berg. The responsible party is the one who formally and legally decides whether and which personal data is processed, for what purpose, and in what way.

 

For what purposes does Bleetforce NPO use your personal data?

Bleetforce NPO may only process your personal data if we have a legal basis for doing so. The legal grounds for processing your personal data are:

  • Your consent;

  • Processing your data is necessary for the execution of an agreement;

  • Processing your data is necessary to comply with a legal obligation;

  • Processing your data is necessary to combat serious danger to your health; and

  • Processing your data is necessary in view of the interest of [ORGANIZATION NAME], where your interest does not prevail.

 

Bleetforce NPO processes your personal data for efficient and effective business operations, particularly in the context of performing the following activities:

 

Contact forms

Processing contact forms filled out and sent by website visitors so that contact can be made with the visitor.

 

The following categories of personal data will be processed:

  • Name,

  • IP address,

  • Email,

 

The following categories of personal data may potentially be processed, depending on the content of the contact forms:

  • Name, Address, and Place of Residence (NAW data),

  • Phone number,

  • Date of birth,

  • Gender,

  • Administrative data, such as bank account or credit card numbers.

 

Bleetforce NPO will not collect any special personal data through its website. This includes, but is not limited to:

  • Authorization data, such as passwords or authorization codes for credit cards,

  • Medical data,

  • Data related to race, religion, sexual orientation, health, political affiliation.

 

Bleetforce NPO also processes your personal data through the following sub-processors:

  • Plate Websites B.V.

  • Other sub-processors (if applicable)

 

How does Bleetforce NPO handle your personal data?

Carefully, securely, and confidentially. That's how we handle your personal data. For this purpose, [ORGANIZATION NAME] has drafted a policy document.

 

Supervision of personal data processing

The rules for protecting your personal data are laid down in the Data Protection Act; from 25 May 2018, this is covered by the General Data Protection Regulation (GDPR). The Data Protection Authority oversees compliance with this law.

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If you believe that the provisions of this Privacy Statement are not or insufficiently observed by us, you have the right to file a complaint with the Data Protection Authority. The contact details of the

Data Protection Authority are:

Drukpersstraat 35,
1000 Brussels

 

Security

To protect your privacy and the confidentiality of your data, Bleetforce NPO takes appropriate technical and organizational measures.

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Measures that Bleetforce NPO will implement include adequate access security to the personal data, ensuring that only authorized persons have access. Bleetforce NPO grants access to the personal data only through named accounts, where the use of those accounts is adequately logged, and where the relevant accounts only grant access to the personal data necessary for the relevant person.

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Measures to protect personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorized or unlawful storage, processing, access, or disclosure.

Measures to identify vulnerabilities regarding the processing of personal data in the systems used to provide services to the Controller.

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Securing the services using an SSL access certificate, which the Controller is obliged to use.

Maintaining an adequate and up-to-date mechanism to detect and appropriately handle malicious software, including computer viruses. We take security measures to prevent misuse and unauthorized access to personal data.

 

Reporting of incidents

Should it unexpectedly appear that something has gone wrong with the protection of your personal data, or we suspect this to be the case, we will report this to the Data Protection Authority. If the breach of your personal data may have adverse or unfavorable consequences for you, we will inform you as soon as possible.

 

Confidentiality

We assume that your data is always confidential. Every employee of Bleetforce NPO is therefore obliged to maintain confidentiality. This also applies to third parties hired or otherwise appointed by Bleetforce NPO to perform tasks. Individuals responsible for performing technical work on our systems are also bound by confidentiality. In short, everyone who has insight into your data is bound by a duty of confidentiality.

 

How long do we keep your data?

Bleetforce NPO does not retain your data longer than necessary for the purposes for which your data is processed and as permitted by law. The length of time certain data is retained depends on the nature of the data and the purposes for which it is processed. Therefore, the retention period may vary by purpose.

 

Provision to third parties

We expressly do not provide your personal data to third parties unless it is necessary in the context of executing the agreement, is legally required, or you have given us your consent.

Bleetforce NPO may also be required to provide personal data based on laws or regulations, a ruling by a competent court, or in cases of fraud or abuse. If that is the case, Bleetforce NPO will cooperate.

 

Transfer of your data to countries outside the European Union

Bleetforce NPO will not transfer your data to a company or location in a country outside the European Union unless a model agreement has been concluded or you have signed a statement giving your consent for the transfer.

 

Personal contact with Bleetforce NPO

Many contacts between you and Bleetforce NPO take place by phone, via forms, email, or social media. Personal data you provide during this may be recorded if necessary for our services.

 

Contact in various ways

Increasingly, customers contact Bleetforce NPO via email, social media (Facebook, Instagram), or through Bleetforce.com. SMS and chat are also used. Of course, a lot of information is still exchanged via letters and forms. The initiative to have contact may come from you or from Bleetforce NPO. The personal data you provide during these interactions may be processed by Bleetforce NPO. For example, to answer your questions, make offers, or improve the quality of our services.

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Calling Bleetforce NPO

If you call us or we call you, we may record the phone conversation. We do this to train, coach, and evaluate our employees, and to optimize the quality of our services so that we can serve you better.

 

Visiting the Bleetforce NPO website

When you visit our website, we record your IP address, visit data, and cookies. Below you can read what we use this data for.

 

What do we do with your IP address?

Everyone who uses the internet has an IP address, including when you use the internet on your mobile phone. Without an IP address, you cannot use the internet. Bleetforce NPO keeps track of IP addresses to protect you from internet fraud.

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What do we do with your visit data?

On the Bleetforce NPO websites, general visit data is recorded, such as the most visited pages. With this information, we can further optimize the layout of our website. This data can also be used to provide more targeted information on the site, which helps us improve our services. We also track how visitors navigate through the Bleetforce NPO website. This data is stored and processed internally only. It is used for statistical analysis of visit behavior, fraud prevention, and to make personalized offers.

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What do we do with cookies?

We use cookies on this website. A cookie is a simple, small file that is sent along with pages of this website and stored on your computer’s hard drive by your browser.

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With your consent, we place "tracking cookies" on your computer. These cookies are used to track which pages you visit, building a profile of your online behavior. This profile is not linked to your name, address, email address, or similar information but is used solely to tailor advertisements to your profile to make them as relevant as possible for you.

Through our website, a cookie is placed by the American company Google as part of the “Analytics” service. We use this service to track and report on how visitors use the website. Google may provide this information to third parties if legally required to do so or if third parties process the information on behalf of Google. We have no control over this. The information collected by Google is anonymized as much as possible. Your IP address is explicitly not shared. The information is transmitted to and stored by Google on servers in the United States.

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What are your rights?

When Bleetforce NPO processes personal data about you, you have certain rights under applicable regulations. Your rights are explained below.

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We will inform you if we process your personal data

Bleetforce NPO provides information about our identity, the purposes and methods of processing your data, the applicable regulations, your rights, and how you can exercise those rights.

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This information provision may be omitted if you are already aware of the processing of your data or if providing this information is impossible or requires disproportionate effort on our part.

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Access to your data

If you are a customer of Bleetforce NPO and want to see what personal data we hold about you, you can exercise your 'Right of Access'. We ask that you specify which personal data you wish to receive.

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Right to rectification

You have the right to rectify data if it is incorrect or incomplete. You also have the right to rectify data if it is irrelevant to the purpose for which we process it, or if your data has been processed in violation of a legal requirement.

We will inform the third parties who received your data from us of any rectification, unless this is impossible or requires disproportionate effort on our part.

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Right to data deletion

You also have the right to have certain data deleted. For example, when your data is no longer needed for the purposes for which we received it, you object to the processing, or if your data has been unlawfully processed by us. However, we may not be able to delete all requested data, as we may be required (by law) to retain certain data.

Right to restriction of processing

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You also have the right to restrict the processing of your data. The right to restriction means that we may not (temporarily) process or modify your personal data. This applies if you contest the accuracy of the data, if you believe the personal data is no longer needed for the purposes, or if you believe the processing of your personal data by Bleetforce NPO is unlawful.

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Right to object

You can object to the processing of your personal data by Bleetforce NPO if your data is used for purposes other than those necessary for the execution of an agreement or for compliance with a legal obligation. For example, if you do not want us to use your personal data to make personal offers.

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Right to data portability

When you have provided us with your personal data, you have the right to data portability in certain cases. This means that we will provide your data in a structured, commonly used, and machine-readable format when you request it.

How can you exercise your rights?

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If you wish to exercise your rights, you can contact us at any time using the contact details below or by sending a letter to us, including your name, address, and phone number. A stamp is not necessary. We will respond to your request within one month.

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We ask you to provide identification through a valid ID. This way, we can verify that we are providing personal data to the correct person.

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Excessive requests for information may be refused by us. Excessive requests are those where you, for example, contact us more frequently than necessary with information requests.

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Adjusting click behavior

If you do not want Bleetforce NPO to use your click behavior to collect general visit data, you can adjust this through the link below.

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About this privacy statement

Bleetforce NPO may update this Privacy Statement. The last change was on January 1, 2017. The most recent version is always available at www.bleetfoef.com/cookies.

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Do you have questions or comments about our Privacy Statement? Feel free to contact us:

Bleetforce NPO

Goorweg 35, 2221 Heist-op-den-Berg

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